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ANSWERS TO VOICES MAY 2020 WORD SCRAMBLE

Tricia Boies 05/30/202005/30/2020

SCRAMBLED WORD UNSCRAMBLED MATCHES DEFINITION 1. HOHNIS Hoshin G – Planning process to achieve key performance breakthroughs. 2. ASIWKIHA Ishikawa D – This fish-shaped diagram helps identify root cause reasons. 3. MUAD Muda I – An activity that adds [...]

Tips for a Successful Kaizen Event – Submitted by Debbie Curl-Nagy

Tricia Boies 01/28/202001/28/2020

Make sure a Kaizen event is the right project type for your improvement efforts. Kaizen events are best for complicated, but well defined problems, requiring many small tests of changes to determine the best solutions to achieve your target state. Allow plenty of time for planning and [...]

Melissa Dejkunchorn: Solve Problems with 5Ys and an H

Tricia Boies 01/23/202001/04/2021

Melissa Dejkunchorn (Day-kin-shorn) first learned Lean Six Sigma (LSS) methodologies at Proctor & Gamble and has used them effectively throughout her career to improve processes, manage transitions, and meet corporate goals in challenging situations. Melissa, whose work experience includes [...]

Meet Marcelina Robledo

Tricia Boies 11/27/201901/04/2021

Marcelina “Marcy” Robledo, digital marketer and social media consultant, attended a Breakthrough Performance Group (BPG) Lean Six Sigma (LSS) White Belt class at the urging of Teresa Nichols, BPG’s Social Media Manager. As the class progressed, Marcy realized the LSS tools could help her [...]

Nine Tips for a Successful Lean Six Sigma Project Submitted by Beverly Motley

Tricia Boies 08/19/201901/04/2021

Customize your Lean Six Sigma tool box to the requirements of the project. Never start a project without a Project Charter. The Project Charter is essential: It is your road map and sets the tone and direction for your project and problem to be solved. Always have key stakeholders review and [...]

EUQ (Employee Utilization Quotient)

Tricia Boies 08/19/201901/05/2021

An Introduction to the EUQ (Employee Utilization Quotient) Assessment by Paul D. Gormas SPHR, Lean Six Sigma Master Black Belt, MBA, President, Breakthrough Performance Group, LLC The EUQ assesses employee utilization on a scale of 0 to 100%. Organizations can then take the steps [...]

Meet Beverly Motley

Tricia Boies 08/13/201901/04/2021

Beverly Motley is Regional Director of Breakthrough Performance Group (BPG) with responsibility for Cleveland, Central Ohio and remaining Northeast Ohio cities. Ask Beverly what excites and energizes her, she’ll tell you “Solving problems, lifelong learning, and Lean Six Sigma.” Solving [...]

Lean Six Sigma Improves Collections Rates – Contributed by Joe Valvona

Tricia Boies 06/15/201901/04/2021

Improving Collections with DOE & Regression Analysis – Contributed by Joe Valvona When asked to improve the collections rate on outstanding balances for hospital services, Joe used a Design of Experiment strategy to identify better ways to interact with the customer and achieve the [...]

Six Sigma Helps Reduce Customer Waiting Times – Contributed by Joe Valvona

Tricia Boies 06/15/201901/06/2021

Lean Six Sigma projects don’t have to last a long time to yield significant results. A hospital was concerned about the amount of time it took for emergency room patients to be seen and either released or admitted to the hospital. Joe was called on to help determine if (any how many) more [...]

ALUMNI MEETING NOTES – May 2019

Tricia Boies 06/15/201901/04/2021

Highlights of May 2019 Meeting Teri recommend Assessing your LinkedIn profile from three perspectives: Technical: Are you using the right words and symbols (such as hash tags) to attract the “right people” to your profile. That’s critical if you want search engines to find your [...]

`Understandable`

There was a lot of material covered in the course, but it was understandable thanks to the real world examples presented to the class.

`Great Instructor`

The class was taught by a great instructor, he gave great examples of organization he used previously.

`Very Useful`

The information discussed in the class was very useful, I will be using what I learned in an assignment I’m working on.

`Active Class`

I expected to come to an education seminar and be sitting taking notes the whole time, but it was surprisingly active, cheers for not all day sitting.

`Excellent instructor`

I have no idea what the instructor could have done differently, he was excellent.

`Wonderful Instructor`

Chris has the ability to transfer his years of experience to help teach the class in a wonderful way.

`Refreshing Class Discussion`

Chris was a very knowledgeable instructor and he was open to class discussion which help the class move along in a comfortable and refreshing way.

`Simple and Clear`

The class instructors were clear and brought about points in a simple way, the class was perfect.

`My Needs Were Met`

There was a very comprehensive mix of material to prepare me for the PMP exam. The class was appropriate considering my needs, and I loved the snacks.

`Great Preparation`

Daryl was a pleasure to have as an instructor. He kept a good pace as well as a balance of real world applications and the class helped me prepare for my PMP test.

`Wonderful organized material`

The course material and instruction was very organized and thoroughly explained.

`CSSBB and Software`

CSSBB primer was very useful. Software supplied was outstanding. Paul put a lot of energy into his real life examples.

`Wonderful Real Life Use`

Real life examples helped me understand the material. What I learned will be put to use.

`Teaching Through Experience`

Paul has so much experience and uses it in his instruction. Wonderful food and snacks.

`Highly Recommended`

Absolutely impeccable content and delivery. Very well done, I highly recommend.

`Excellent Content`

The class had excellent content and the real life experiences added context to the material.

`Very Complete`

Material will definitely be used in the work place. I will use this as a work place guide.

`Perfect!`

Debbie and Paul were great instructors, they communicated the material. They both did a great job.

`Well Organized`

Class was very well organized, the information was communicated clearly.

`Great Instruction`

The class moved along at a great pace, the instructor knew his stuff. Instructor’s sense of humor made learning easier.

`Balance of Entertainment and Instruction`

Great pace, nice mix of examples, shared experience and humor.

`Great Pace`

Wonderful mix of examples/ shared experience and good humor.

`Thanks so much!`

I thoroughly enjoyed the class, I learned so much.

`Great Information`

There was a lot of information, I would change nothing. (:

`Exceeded Expectations`

The content related to my current roles and responsibilities. The course exceeded my expectations.

`Great Stuff`

Great stuff you use at work, Paul did an outstanding job communicating complex material. Deli was great.

`Examples and Pace`

Chris gave great examples at a comfortable pace with real life applications. I enjoyed it greatly.

`Very Attentive`

Chris and Paul were very attentive to my needs and explained well.

`Very Enjoyable`

Excellent job focusing on the point, hit the bulls eye! It was very enjoyable. Good deli, great coffee.

`Just Fantastic`

Paul is very passionate about this course. He made me a believer. I would change nothing about the course

`Pulling Together Many Ideas`

The Lean Six Sigma course by BPG pulled together a lot of separate ideas and programs I have learned throughout the years.

`Steady and Consistent`

There was a lot of information to take in, but it was presented at a steady and consistent pace. Paul offered helpful after-class assistance.

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Understandable

Great Instructor

Very Useful

Active Class

Excellent instructor

Wonderful Instructor

Refreshing Class Discussion

Simple and Clear

My Needs Were Met

Great Preparation

Wonderful organized material

CSSBB and Software

Wonderful Real Life Use

Teaching Through Experience

Highly Recommended

Excellent Content

Very Complete

Perfect!

Well Organized

Great Instruction

Balance of Entertainment and Instruction

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Thanks so much!

Great Information

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Pulling Together Many Ideas

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