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Lori Kirstein has 30 + years of experience in improving small business processes and communications. A creative-strategic partner to the businesses she works with, Lori’s [...]

Kimberly Logan, a PMP certified project manager since 2009, earned a Lean Six Sigma Black Belt (LSSBB) from Breakthrough Performance Group (BPG) in 2019, and [...]

  Improve Customer Service by Eliminating Wastes and Respecting Customer Service Teams Did you hear about the survey earlier this year reporting on the growing [...]

While project managing more than my usual number of content creation projects, weaknesses in my process surfaced. My frustration – and plummeting hourly rate on [...]

Faye Brightwell, President of Caregiver Grove Behavioral Health and Disability Services, is almost as passionate about her BPG Lean Six Sigma training as she is [...]

Anne Brack has an impressive background in project management and supply chain management. Still, when she found herself in transition, she decided to take advantage [...]