Since processes vary in scope and complexity, documentation requirements also vary. Some processes may need little more than an annotated checklist, others multiple user-specific guidelines, detailed manuals, and training materials. Whatever the requirements, keep in mind: 1. If [...]
read moreLori Kirstein has 30 + years of experience in improving small business processes and communications. A creative-strategic partner to the businesses she works with, Lori’s work has involved everything from providing coaching in sales, processes, presentations and public speaking, writing [...]
read moreKimberly Logan, a PMP certified project manager since 2009, earned a Lean Six Sigma Black Belt (LSSBB) from Breakthrough Performance Group (BPG) in 2019, and became a Certified Scrum Master (CSM) in 2022. Drawing on her experience as both an employee and a business consultant in a variety of [...]
read moreImprove Customer Service by Eliminating Wastes and Respecting Customer Service Teams Did you hear about the survey earlier this year reporting on the growing number of consumers experiencing rage and behaving in an uncivil manner to service reps? The news headlines emphasized the rage [...]
read moreFaye Brightwell, President of Caregiver Grove Behavioral Health and Disability Services, is almost as passionate about her BPG Lean Six Sigma training as she is about her work. Caregiver Grove provides behavioral health and disability services to people of all ages. The company is dedicated to [...]
read moreAnne Brack has an impressive background in project management and supply chain management. Still, when she found herself in transition, she decided to take advantage of BPG’s project management professional exam preparation and Lean Six Sigma Black Belt certification training. She recommends [...]
read moreNick Hatzinikolis’ career as a continuous improvement leader started in the late 1970’s at an Aluminum Die Cast company when he and a few coworkers organized informal Kaizen events. His work continues today where, as Director of Plant Operations at a snack food manufacturer (Mikesell’s), his [...]
read moreQuestion: What Powerful Lean Tool: Is used in Agile Project Management Has been applied to manufacturing, programming, accounting, and many other task-oriented areas Can be scaled for use at an organizational, team, project, or individual level May be quickly and easily implemented Fosters [...]
read more
As any Lean Six Sigma White, Yellow, Green, or Black Belt will tell you, data is fundamental to identifying and improving processes. But what if much of an organization’s data is bad – or “dirty.” Is Dirty Data Costing You Money? IBM has estimated the costs of bad data to be $3 trillion dollars [...]
read moreSpaghetti Charts: An Introduction Spaghetti charts are a visual tool used to identify the wastes of time and motion. Sometimes called transportation maps, you can find many examples of spaghetti charts that reveal inefficient layouts of manufacturing equipment and workflows. Spaghetti Charts [...]
read more
Breakthrough Performance Group, LLC is a certified provider of Lean Six Sigma, Lean and Project Management training and consulting that empowers people and companies to reach peak performance.
If you would like to apply for funding for your training, click your state workforce link below to find your county office.
 |
 |
 |
 |
 |
 |
