Alumni in Action: Kimberly Logan on PMOs and More!

Kimberly Logan, a PMP certified project manager since 2009, earned a Lean Six Sigma Black Belt (LSSBB) from Breakthrough Performance Group (BPG) in 2019, and became a  Certified Scrum Master (CSM)  in 2022.  Drawing on her experience as both an [...]

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Is Your Customer Service a WASTE?

  Improve Customer Service by Eliminating Wastes and Respecting Customer Service Teams Did you hear about the survey earlier this year reporting on the growing number of consumers experiencing rage and behaving in an uncivil manner to [...]

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MOTION ≠ ADDED VALUE

While project managing more than my usual number of content creation projects, weaknesses in my process surfaced. My frustration – and plummeting hourly rate on flat fee contracts – set me to thinking about the LEAN wastes. You may recall that a [...]

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People Before Process: Keeping the Promise with LSS

Faye Brightwell, President of Caregiver Grove Behavioral Health and Disability Services, is almost as passionate about her BPG Lean Six Sigma training as she is about her work. Caregiver Grove provides behavioral health and disability services [...]

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Anne Brack, Management Consultant

Anne Brack has an impressive background in project management and supply chain management. Still, when she found herself in transition, she decided to take advantage of BPG’s project management professional exam preparation and Lean Six Sigma [...]

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Alumni in Action: Nick Hatzinikolis Continuous Improvement Leader

Nick Hatzinikolis’ career as a continuous improvement leader started in the late 1970’s at an Aluminum Die Cast company when he and a few coworkers organized informal Kaizen events. His work continues today where, as Director of Plant Operations [...]

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KANBAN: A POWERFUL LEAN AND PROJECT MANAGEMENT TOOL

Question: What Powerful Lean Tool: Is used in Agile Project Management Has been applied to manufacturing, programming, accounting, and many other task-oriented areas Can be scaled for use at an organizational, team, project, or individual level [...]

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Data Entry Deserves Your Respect

As any Lean Six Sigma White, Yellow, Green, or Black Belt will tell you, data is fundamental to identifying and improving processes. But what if much of an organization’s data is bad – or “dirty.” Is Dirty Data Costing You Money? IBM has [...]

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Use Spaghetti Charts to Identify Waste

Spaghetti Charts: An Introduction Spaghetti charts are a visual tool used to identify the wastes of time and motion.  Sometimes called transportation maps, you can find many examples of spaghetti charts that reveal inefficient layouts of [...]

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PMP + LSS A Powerful Combination

Joel Palmer had extensive process improvement and project management success in the automotive and transportation industries before he completed BPG’s PMP Exam Prep and LSSBB programs in 2019 and 2018.   Since taking the courses, Joel: earned [...]

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