Customize your Lean Six Sigma tool box to the requirements of the project.
Never start a project without a Project Charter. The Project Charter is essential: It is your road map and sets the tone and direction for your project and problem to be solved. Always have key stakeholders review and approve the Project Charter before the project starts.
Identify where the problems are initially by developing a Control chart. Evaluate points that are out of spec and not performing up to your expectations or specifications.
Ensure you have good, accurate data. Remember: Good, accurate data produces excellent results. Ask the tough questions regarding data: Are there multiple systems that generate the same data? What are the differences in the data from multiple systems?
Develop a Before and After view by developing a high-level process map (5 steps or less) of current state. After completing the Measure and Analyze phases begin to translate your data findings into improvements. Develop a future state map. Identify non-value added (NVA) activities and steps. Remember each non-value added activity has a related expense and eliminating these costs translates into savings that will directly impact bottom line results. Compare your current and future state map to crystallize process efficiencies gained.
Utilize software to perform all calculations, data analysis, and flow charting. Use of software simplifies and helps remove stress.
Remember the 3Cs… Communicate, Communicate, Communicate. Have regular milestone communication sessions.
Get the LSS team excited about the journey. Elicit both their knowledge and assistance. Reward improvement recommendations.
Most importantly, have FUN!!! Remember the mantra: This is fun, simple, and easy. Use software. Simplify things. Celebrate the success of your LSS outcomes.
Breakthrough Performance Group, LLC is a certified provider of Lean Six Sigma, Lean and Project Management training and consulting that empowers people and companies to reach peak performance.