Tricia Boies | Breakthrough Performance Group, LLC

513-335-9864
info@bp-grp.com

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DMAIC

The DMAIC Process

Six Sigma Process Improvement Road Map

Project Charter Template

Define Phase

0 - File List for Phases

1 - Project Selection Matrix

2 - Project Charter

3 - Stakeholder Analysis Template

4 - Ground Rules Worksheet

5 - Project Schedule Template

6 - SIPOC template

7 - SWOT Analysis Template

8 - CTQ Tree Worksheet

9 - KPOV Selection Matrix

10 - Core Process Drill Down Worksheet

11 - Define COPQ Worksheet

12 - Define Tollgate and Approval

13 - Generating Six Sigma Project Ideas

14 - Project Selection Process

15 - Project Charter Template

16 - Team Member Selection

17 - Benefits Toolkit

18 - Secondary Cost Saving Matrix

19 - Report-Out Template

20 - Project Prioritizer

21 - CTQ Tree Instructions

22 - Consensus Decision Making

Measure Phase

0 - File List for Phases

1 - Process Observation Worksheet

2 - Spaghetti Diagram Worksheet

3 - Process Map Worksheet

4 - ISHIKAWA Diagram Template

5 - CTQ Tree Worksheet

6 - Data Collection Sheet

7 - Data Collection Check Sheets

8 - Tollgate and Approval

9 - Operational Definition Instructions

10 - Define Measure Data Collection Process Steps

11 - Data Stratification Worksheet

12 - Check sheet

13 - Concentration Diagram

14 - Confirmation Check Sheet

15 - Gage R&R Instructions

16 - Check Sheet Development Instructions

`Understandable`

There was a lot of material covered in the course, but it was understandable thanks to the real world examples presented to the class.

`Great Instructor`

The class was taught by a great instructor, he gave great examples of organization he used previously.

`Very Useful`

The information discussed in the class was very useful, I will be using what I learned in an assignment I’m working on.

`Active Class`

I expected to come to an education seminar and be sitting taking notes the whole time, but it was surprisingly active, cheers for not all day sitting.

`Excellent instructor`

I have no idea what the instructor could have done differently, he was excellent.

`Wonderful Instructor`

Chris has the ability to transfer his years of experience to help teach the class in a wonderful way.

`Refreshing Class Discussion`

Chris was a very knowledgeable instructor and he was open to class discussion which help the class move along in a comfortable and refreshing way.

`Simple and Clear`

The class instructors were clear and brought about points in a simple way, the class was perfect.

`My Needs Were Met`

There was a very comprehensive mix of material to prepare me for the PMP exam. The class was appropriate considering my needs, and I loved the snacks.

`Great Preparation`

Daryl was a pleasure to have as an instructor. He kept a good pace as well as a balance of real world applications and the class helped me prepare for my PMP test.

`Wonderful organized material`

The course material and instruction was very organized and thoroughly explained.

`CSSBB and Software`

CSSBB primer was very useful. Software supplied was outstanding. Paul put a lot of energy into his real life examples.

`Wonderful Real Life Use`

Real life examples helped me understand the material. What I learned will be put to use.

`Teaching Through Experience`

Paul has so much experience and uses it in his instruction. Wonderful food and snacks.

`Highly Recommended`

Absolutely impeccable content and delivery. Very well done, I highly recommend.

`Excellent Content`

The class had excellent content and the real life experiences added context to the material.

`Very Complete`

Material will definitely be used in the work place. I will use this as a work place guide.

`Perfect!`

Debbie and Paul were great instructors, they communicated the material. They both did a great job.

`Well Organized`

Class was very well organized, the information was communicated clearly.

`Great Instruction`

The class moved along at a great pace, the instructor knew his stuff. Instructor’s sense of humor made learning easier.

`Balance of Entertainment and Instruction`

Great pace, nice mix of examples, shared experience and humor.

`Great Pace`

Wonderful mix of examples/ shared experience and good humor.

`Thanks so much!`

I thoroughly enjoyed the class, I learned so much.

`Great Information`

There was a lot of information, I would change nothing. (:

`Exceeded Expectations`

The content related to my current roles and responsibilities. The course exceeded my expectations.

`Great Stuff`

Great stuff you use at work, Paul did an outstanding job communicating complex material. Deli was great.

`Examples and Pace`

Chris gave great examples at a comfortable pace with real life applications. I enjoyed it greatly.

`Very Attentive`

Chris and Paul were very attentive to my needs and explained well.

`Very Enjoyable`

Excellent job focusing on the point, hit the bulls eye! It was very enjoyable. Good deli, great coffee.

`Just Fantastic`

Paul is very passionate about this course. He made me a believer. I would change nothing about the course

`Pulling Together Many Ideas`

The Lean Six Sigma course by BPG pulled together a lot of separate ideas and programs I have learned throughout the years.

`Steady and Consistent`

There was a lot of information to take in, but it was presented at a steady and consistent pace. Paul offered helpful after-class assistance.

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